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Technical Support Analyst

  • Location

    England

  • Sector:

    Help Desk

  • Job type:

    Permanent

  • Salary:

    £35000.00 - £38000.00 per annum

  • Contact:

    Ryan Reeves

  • Email:

    ryan.reeves@wearespinks.com

  • Job ref:

    BBBH11721_1619541663

  • Published:

    13 days ago

  • Expiry date:

    2021-05-27

  • Consultant:

    Ryan Reeves

Customer Service | SQL | Technical Analyst | Customer Service Analyst | French Speaker | German Speaker | SLA | Customer Support | User Support | Coaching | Personal Development

TECHNICAL SUPPORT ANALYST - 100% Remote

**To be considered you have to be able to speak fluent French**

My client are a Professional Training & Coaching start-up whose mission is to democratise the realm of exec coaching. They deliver the highest quality professional coaching using industry leading technology for their app-based product. The product ensures a seamless user experience, quality coaching sessions and regular reporting.

With their client-base expanding to over 65 countries, they're in the prime seat for driving a coaching revolution. In the last year they have grown to become one of the quickest growing virtual coaching solution on a global scale, helping leading companies with 1:1 personalised coaching with very high results.

What do you need?

  • Commercial experience in an application support or similar type role.
  • Proven experience with troubleshooting principles, methodologies and issue resolution techniques.
  • Experience with SQL - the ability to write simple SQL queries.
  • Strong customer-focus, you'll need to have the desire to want to work with customers directly.
  • Excellent communication skills and highly self-motivated.
  • An English and French speaker.

Beneficial skills:

  • A German speaker also.

For immediate consideration please reply to this advert!

Customer Service | SQL | Technical Analyst | Customer Service Analyst | French Speaker | German Speaker | SLA | Customer Support | User Support | Coaching | Personal Development

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