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Technical Support Analyst -Hardware/Software-Frankfurt, Germany

Technical Support Analyst -Hardware/Software-Frankfurt, Germany

  • Location

    Frankfurt am Main (60488), Hessen

  • Sector:

    Help Desk

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Lara Hanson

  • Email:

    lara.hanson@wearespinks.com

  • Job ref:

    26201/001_1579196311

  • Published:

    about 1 month ago

  • Expiry date:

    2020-02-15

  • Startdate:

    ASAP

  • Consultant:

    #

Technical Support Analyst - Hardware/Software - Frankfurt, Germany

Technical Support Analyst / 1st/2nd Line Support - Hardware, Software, Networks. Windows, cloud-based solutions - required to work with my client based in Frankfurt, Germany

You will provide first class technical support to global customers through numerous communication channels, so customer focused applicants are a must, as is fluency in both German and English. Background wise, you will have some customer focused technical support experience in both hardwre and software, web-based solutions and also networking - this will include onboarding new customers.

Key skills and experience:

* Fluent in German and English

* Customer Support experience

* Windows Operating systems

* Mobile Devices

* Great troubleshooting skills

* Basic understanding of Networks, servers, switches

* Great communication skills

0800-1700 Monday to Friday

Up to 40,000 Euros per annum

Start ASAP with training and onboarding in the US!

Please forward your cv for immediate consideration

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