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Technical Service Delivery Manager

Technical Service Delivery Manager

  • Location

    Hammersmith and Fulham, London

  • Sector:

    Permanent

  • Job type:

    Permanent

  • Salary:

    £30000 - £45000 per annum + Bonus

  • Contact:

    Claire Harman

  • Email:

    claire.harman@wearespinks.com

  • Job ref:

    25837/001_1570029812

  • Published:

    about 1 month ago

  • Expiry date:

    2019-11-01

  • Consultant:

    #

Technical Service Delivery Manager
Permanent
Hammersmith - London
up to £45,000 + bonus
Full Time Mon - Fri

Working for an awarding winning, growing, successful company you will work as part of a small team to ensure tech solutions are delivered meeting and exceeding service level agreements.

They have nice spacious office with a cool café and annual staff events to really bring the team together creating a professional, enjoyable, engaging place to work with career progression opportunities.

What will you do:

Be the first port of call for customers in relation to contracted tech services
Ensure SLA's and KPI's are achieved and provide monthly reports
Manage relationships with clients and vendors
Work within ITIL methodology
Oversee Technical projects

What do you need:

Previous IT Service Delivery Management
Technical IT infrastructure & engineering experience
Worked within a KPI / SLA environment, reporting and creating policy and procedure
IT Security knowledge
ISO27001, 9001 & 20000
ITIL V3 Expert/ V2 Manager
Management experience

Data centre experience an advantage

Ideally you will have experience providing technical SDM varied clients and industry sectors. Excellent communication skills required.

IT SDM / Technical Service Delivery Manger / Data Center / ITIL

Apply Today !
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