Technical Account Lead

Technical Account Lead

  • Location

    Kidderminster, Worcestershire

  • Sector:


  • Job type:


  • Salary:

    £40000 - £50000 per annum

  • Contact:

    Jack Capel

  • Email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Consultant:


Technical Account Lead

You will report into the Head of Digital Development and be responsible for the technical output of the maintenance team working on one of our key accounts. You will coordinate a team of multi-disciplined developers working on maintenance tasks and projects ensuring efficient and effective output.

You will be the client's first port of call for technical guidance and support, using your digital experience to find solutions and to make positive changes that drive forward the workflow and codebase.

Key Responsibilities

  • Assess new tasks and provide appropriate and considered technical direction

  • Provide technical guidance to the account manager and client

  • Be responsible for the security of the system

  • Understand the technical challenges of the development team and work with them to find appropriate solutions that consider the bigger picture

  • Manage difficult conversations and provide the client with support and reassurance whilst finding solutions

  • Understand in a technical sense how the system hangs together and be able to make decisions based on this understanding

  • Be able to explain technical solutions in an easy-to-understand way

  • Be able to make developers understand business needs

  • Provide detailed responses to incidents and carry out remediations

  • Constantly look to optimise and improve the workflow of the team

Key Experience

  • Previous experience working in a Tech/Digital Consultancy or Agency

  • Experience managing developers and other technical members

  • Strong technical background

  • Working knowledge of PHP

  • High level of organisational skills.

If you are interested to find out more, please apply now for immediate consideration.

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