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Service Designer

Service Designer

  • Location

    West Midlands, England

  • Sector:

    Creative

  • Job type:

    Permanent

  • Salary:

    £50000 - £60000 per annum + Excellent

  • Contact:

    Jamie Walker

  • Email:

    jamie.walker@wearespinks.com

  • Job ref:

    26240/001_1580230948

  • Published:

    5 months ago

  • Expiry date:

    2020-02-26

  • Consultant:

    #

Service Designer

I am working with a tech company who have been responsible for disrupting their chosen market through technology, data and delivery. You will be joining an ever growing talented digital team, from product experts, design and software engineering.


The Role

The position will need a creative and analytical designer with a responsibility for gathering user needs and tracking the interactions across team boundaries - taking a multi-channel approach to design. This includes analysis of research, data, insight gathering and concept generation with a critical thinking approach.

You will be working with Product Managers, Owners, Designers and be expected to participate from a design perspective in discussions with teams and stakeholders.

Key Skills

  • Provide design direction based on analytical evidence.

  • Experience in service design, personas, experience maps and user flow mapping.

  • Pain point analysis within digital services and products.

  • Communicating and sharing design solutions to fulfil user needs.

  • Evidence of driving awareness of digital services and leading workshops.

What Next

If you are looking to take the next steps in your career and seek a new challenge then get in touch!

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