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Senior Technical Community Manager

Senior Technical Community Manager

  • Location

    England

  • Sector:

    Project Manager

  • Job type:

    Permanent

  • Salary:

    Up to £40000.00 per annum

  • Contact:

    Cecile Green

  • Email:

    cecile.green@wearespinks.com

  • Job ref:

    BBBH46602_1629314226

  • Published:

    about 1 month ago

  • Expiry date:

    2021-09-17

  • Consultant:

    #

Senior Technical Community Manager is required for a hyper-growth, data platform company who's most recent round of investment totalled $125 million. As a result, it's an incredibly exciting time to get on board as they develop new market-leading software products.

Their communities are of up most importance as they're a place for product users to share ideas, ask questions and to communicate with other users via forums. They're also a place where 'how to' documents cam be found. As the company grows, their communities will only become more and more vital.

They're looking for someone who can sit alongside the product team, managing all community content, propose new functionality and investigate ways to increase engagement.

They pride themselves on innovation and collaboration and will a fully remote workforce, are working towards building as diverse and inclusive company they can.

What you need:

  • Passionate about customer success and promoting positive user experiences
  • Customer-focused
  • Familiar with technical community platforms
  • Excellent communicator

Benefits:

  • 25 days holiday (rises straight to 30 after 12 months of service)
  • Share options
  • Health insurance
  • Life insurance
  • Mental health support
  • Access to training courses
  • Continued support and development

Please apply today or contact CECILE for more info.

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