QA Manager

QA Manager

  • Location

    Kidderminster, Worcestershire

  • Sector:


  • Job type:


  • Salary:

    £30000 - £40000 per annum

  • Contact:

    Katarzyna Kapinska

  • Email:


  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Startdate:


We're looking for a QA Manager to join communication agency...
A unique agency with service, quality and creativity at the heart of anything they do!


To manage and facilitate the running of the Digital QA Team. You will have responsibility for the
overall quality and service provided by the team and ensure consistent high levels are
You will run regular team meetings to help share knowledge of best practice, overcome common
operational challenges and explore opportunities to develop and progress the team's processes
and services.
You will be responsible for engaging with the heads of the other areas of digital and the rest of
the business to constantly improve the way in which digital projects and campaigns are QA'd.


* Good knowledge of QA processes & technology to support activity
* Be able to communicate effectively both verbally and in writing
* Good people and team management skills

Principle duties:

Overall responsibility of the Digital QA Team
* Organising and facilitating regular team meetings
* Managing resource and ensuring projects are distributed evenly and fairly
* Encourage and explore the use of new technology, systems and techniques to
enhance quality, service and efficiency
* Ensuring individual team members are productive in their activities and efficient with
their time
* Supporting individual team members to help them operationally with their projects and
also with their personal development
* Develop and motivate individual team members through discussions and suggestions
of specific training
* Ownership and management of own digital QA projects and tasks
* Collaborate closely with project teams and quality assurance testing assistants to
identify testable conditions, advising best approach and providing clear feedback
* Writing and documenting detailed test plans based on acceptance criteria's
* Analysing requirements, compiling reports updating issue tracking tools with detailed
reproduction steps
* Responsible for managing device lab and maintaining a full suite of testing hardware
* Provide consultancy and updates to internal and external stakeholders, from both
technical and non-technical backgrounds.
* Use your knowledge and experience to guide and develop best practice and improve
efficiency and effectiveness of quality assurance processes
* Support projects by providing constructive critique to not only report quality assurance
issues but to help improve and shape products
* Encourage the introduction of new technologies and testing methods
* Willing to work outside normal office hours when required

If you think this role is for you - APPLY!

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