IT Service Delivey Manager
-
Location
London, England
-
Sector:
-
Job type:
-
Salary:
Up to £45 per annum
-
Contact:
Kelsey Pienaar
-
Email:
kelsey.pienaar@wearespinks.com
-
Job ref:
25895/001_1571760849
-
Published:
about 1 year ago
-
Expiry date:
2019-10-27
-
Startdate:
asap
IT Service Delivery Manager | Up to 45k | West London | ASAP | Permanent
Our client, award winning, growing company is looking for a talented individual to join their team to ensure tech solutions are delivered meeting and exceeding service level agreements.
Covering everything from infrastructure, cloud, print, hardware, software, networks.
Responsibilities:
Being the first port of call for customers in relation to contracted tech services
Ensure SLA's and KPI's are achieved and provide monthly reports
Manage relationships with clients and vendors
Wok within the ITIL methodology
Oversee technical projects
Skills Required:
Previous IT service delivery management
Technical IT infrastructure and engineering experience
Worked within a KPI / SLA environment, reporting and creating policy and procedure
IT Security knowledge
ISO27001, 9001 & 20000
Management of technology: Infrastructure, cloud, print, hardware, software, networks
IT Service Delivery Manager | Up to 45k | West London | ASAP | Permanent
