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IT Service Delivey Manager

IT Service Delivey Manager

  • Location

    London, England

  • Sector:

    Manager

  • Job type:

    Permanent

  • Salary:

    Up to £45 per annum

  • Contact:

    Kelsey Pienaar

  • Email:

    kelsey.pienaar@wearespinks.com

  • Job ref:

    25895/001_1571760849

  • Published:

    22 days ago

  • Expiry date:

    2019-10-27

  • Startdate:

    asap

  • Consultant:

    #

IT Service Delivery Manager | Up to 45k | West London | ASAP | Permanent

Our client, award winning, growing company is looking for a talented individual to join their team to ensure tech solutions are delivered meeting and exceeding service level agreements.

Covering everything from infrastructure, cloud, print, hardware, software, networks.

Responsibilities:

  • Being the first port of call for customers in relation to contracted tech services

  • Ensure SLA's and KPI's are achieved and provide monthly reports

  • Manage relationships with clients and vendors

  • Wok within the ITIL methodology

  • Oversee technical projects

Skills Required:

  • Previous IT service delivery management

  • Technical IT infrastructure and engineering experience

  • Worked within a KPI / SLA environment, reporting and creating policy and procedure

  • IT Security knowledge

  • ISO27001, 9001 & 20000

  • Management of technology: Infrastructure, cloud, print, hardware, software, networks

IT Service Delivery Manager | Up to 45k | West London | ASAP | Permanent

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