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Helpdesk/Customer Service Advisor - Telecomms

Helpdesk/Customer Service Advisor - Telecomms

  • Location

    London, England

  • Sector:

    Help Desk

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Malgorzata Nowicka

  • Email:

    Malgorzata.Nowicka@mortimerspinks.com

  • Job ref:

    25519_1561391104

  • Published:

    5 months ago

  • Expiry date:

    2019-07-24

  • Startdate:

    ASAP

Helpdesk/Customer Service Advisor is required for a successful and established company based in West London (Brentford) that invests in staff training and development so their team is able to deliver the best solutions to customers.

You will be responsible for handling telephone and email queries and supporting the client account managers to ensure all queries are dealt with in a timely and professional way. You will be providing technical support for telecommunications services and any issues and faults related to them, i.e. Landline, Broadband, Mobile, VOIP and Email.

You will possess:
*Proven experience providing 1st line support within a large organisation
*Experience in the telecommunications field (Landline, Broadband, Mobile, VOIP and Email) is a MUST
*Excellent communication skills, both written and spoken
*Strong problem-solving skills

This is an exceptional opportunity to join one of the UKs fastest-growing organisations that offers a unique opportunities for progression.

To apply for this role please forward your CV for immediate consideration.
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