W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9nb3j0aw1lcibtcglua3mvanbnl2jhbm5lci1kzwzhdwx0lwpvyi5qcgcixv0

Helpdesk Analyst- Birmingham

Helpdesk Analyst- Birmingham

  • Location

    Birmingham, West Midlands

  • Sector:

    Analyst

  • Job type:

    Permanent

  • Salary:

    £23000 - £26000 per annum

  • Contact:

    Christina Papageorgi

  • Email:

    christina.papageorgi@wearespinks.com

  • Job ref:

    26088/001_1576239500

  • Published:

    about 1 month ago

  • Expiry date:

    2020-01-12

  • Consultant:

    #

Helpdesk Analyst/ 1st/2nd line support/ helpdesk- Birmingham

This is an excellent opportuinty to join a successful orgnaisation as helpdek analyst/ 1st/ 2nd line support analyst in the centre of Birmingham.

The successful applicant will be 1st/2nd line support for the helpdesk and must be comfortable in the following technologies:

Microsoft Operating Systems (desktop and server Windows &+/Server 2012-2019)

Office 365 (licensing, setup, migration, PowerShell

Microsoft SQL Server (building, installing, upgrading and migrating)

Hyper-V-Failover Clusters, iSCSI etc.

Active Directory, Group Policy, DNS, DHCP etc.

VPNs, Routing and Firewalls

Networking - LAN, Security, SSL, IP Routing, Switching

Anti-Virus platforms - Sophos

Backup solutions (Various)

Replication and DR Systems

Server/Network builds and migrations (some from VMware)

Workstation Images - Deploying and creation

Azure (licensing, setup, migration, PowerShell)The successful applicant will be 1st/2nd line support for the helpdesk and must be comfortable in the following technologies:

Your responsibilities will require skills in the following areas:

Excellent telephone manner and strong customer service skills

Attention to detail

Ability to work under pressure within a team or autonomously

Excellent problem solving skills

Excellent documentation and organisational skills

Excellent written and verbal communication skills

Contact us

Contact us

Start the conversation with one of our consultants. Let's make
a positive difference to your future today.

  • Connect with us