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Help Desk Support

Help Desk Support

  • Location

    Birmingham, West Midlands

  • Sector:

    Help Desk

  • Job type:

    Permanent

  • Salary:

    Up to £0.00 per annum

  • Contact:

    Barbara Tenerowicz

  • Email:

    barbara.tenerowicz@wearespinks.com

  • Job ref:

    BBBH11899_1618586122

  • Published:

    3 months ago

  • Expiry date:

    2021-05-16

Help Desk Support - Birmingham

Systems Administrator/ 1st / 2nd line support/ IT Support / technical support/ Support Engineer/ Support Analyst/ Infrastructure Analyst/

We are looking for a someone to provide day to day technical support for a variety of IT systems, carries out testing and monitoring, provides user training, and looks for continuous improvement.

Experience and Qualifications

  • Working knowledge of Microsoft environments (O365, Windows 10, Office, Teams, Sharepoint, etc.) is essential
  • On-premise and cloud-based architecture and software is preferred
  • Knowledge of the recruitment industry is an advantage
  • Applied understanding of TCP/IP networking LAN/WAN (DNS, DHCP, RAS, VPN).
  • The ability to operate, administer and test Customer Service / Support systems (e.g. Zendesk / CRM, Telephony, Chat, Social Media etc) is an advantage.
  • Experience with virtualisation technologies such as Azure and AWS would be a distinct advantage

This is an excellent opportunity to be part of a great team and of course to further your career!

If this is of interest then apply ASAP!

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