Desktop Suppport Specialist

Desktop Suppport Specialist

  • Location

    London, England

  • Sector:


  • Job type:


  • Salary:

    £28000 - £30000 per annum

  • Contact:

    Christina Papageorgi

  • Email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Startdate:


  • Consultant:


Desktop Support Specialist/ IT Support Specialist/ Technical Support- London

This is a stand alone role in London, with the opportunity to grow into an international role with greater variety of IT responsibilities. To start, we would like you to support an amazing office of 60 friendly colleagues with the following:

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

  • Install and configure appropriate software and functions according to specifications

  • Develop and maintain local networks in ways that optimize performance

  • Identify computer or network equipment shortages and place orders

  • Ensure security and privacy of networks and computer systems

  • Provide orientation and guidance to users on how to operate new software and computer equipment

  • Organise and schedule upgrades and maintenance with minimum disruption to the business

  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

  • Maintain records/logs of repairs and fixes and maintenance schedule

  • Plan, organize, control and evaluate IT and electronic data operations

  • Carry out internal staff training and coaching of employees

  • Design, develop, implement and coordinate systems, policies and procedures

  • Act in alignment with user needs and system functionality to contribute to organisational policy

  • Identify problematic areas and implement strategic solutions in time

  • Audit systems and assess outcomes

  • Maintain assets, information security and control structures

Preference will be given to candidates that can show they have worked indepently, and can support users on a one to one basis.

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