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Customer Support Manager

Customer Support Manager

  • Location

    Luton, Bedfordshire

  • Sector:

    Manager

  • Job type:

    Permanent

  • Salary:

    £50000 - £60000 per annum

  • Contact:

    Isabella Fetherston

  • Email:

    isabella.fetherston@wearespinks.com

  • Job ref:

    26921/002_1608640801

  • Published:

    4 months ago

  • Expiry date:

    2021-01-21

  • Startdate:

    ASAP

  • Consultant:

    #

Customer Support Manager | Data Analytics | Part-remote | 50-60K | ASAP | B2B | Team Leadership| Best practice | Metrics | Vision

I am working with a data analytics technology business who are undergoing a digital transformation and have exciting plans up ahead.

They are looking for a Customer Support Manager to lead their B2B customer team, implement best practices, use data reporting to support the wider business and define the vision of the team. This position has a clear path of progression and opportunities for upskilling.

Must have experience:

  • In a Customer Support Management position for a B2B company

  • An enthusiastic team leader

  • Proven track record of implementing new processes and ownership of those processes

  • Be comfortable working with data and reporting

  • Senior stakeholder management

Bonuses:

  • Within a data-driven or data-focused business.

  • Understanding of the aviation industry

  • Working with data analytics

  • Working with Salesforce

Customer Support Manager | Data Analytics | Part-remote | 50-60K | ASAP | B2B | Team Leadership| Best practice | Metrics | Vision

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