Customer Support Manager | Data Analytics | 40-45K | ASAP | B2B | Salesforce | Atlassian Tools | Management | Best practice | Metrics | Data-driven

I am working with a data-driven aviation technology business who are undergoing a digital transformation and have exciting plans up ahead.

They are looking for a Customer Support Manager to lead their customer focused team, implement best practices and use data to support the wider business.

Must have experience:

• In a Customer Support position for a B2B company

• Working with a CRM (preferably Salesforce)

• With the Atlassian Suite

• Data Analytics tools e.g. Tableau / SQL/ Power BI / Excel

Bonuses:

• Within a data-driven or data-focused business.

• Understanding of the aviation industry

• Background in tech support

• Start-up/ scale-up experience

Customer Support Manager | Data Analytics | 40-45K | ASAP | B2B | Salesforce | Atlassian Tools | Management | Best practice | Metrics | Data-driven