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Customer Service Analyst

Customer Service Analyst

  • Location

    England

  • Sector:

    Help Desk

  • Job type:

    Permanent

  • Salary:

    £35000.00 - £38000.00 per annum

  • Contact:

    Ryan Reeves

  • Email:

    ryan.reeves@wearespinks.com

  • Job ref:

    BBBH11721_1614278480

  • Published:

    about 2 months ago

  • Expiry date:

    2021-03-27

  • Consultant:

    #


Customer Service | SQL | Technical Analyst | Customer Service Analyst | French Speaker | German Speaker | SLA | Customer Support | User Support | Coaching | Personal Development

CUSTOMER SERVICE ANALYST - 100% Remote
**To be considered you have to be able to speak fluent English & French**

My client are a Professional Training & Coaching organisation that offer coaching to help their clients develop themselves in whatever way they desire, whether that be leadership, motivational, productivity or many more options.

The company deliver the highest quality professional coaching using industry leading technology for and app-based product. The product ensures a seamless user experience, quality coaching sessions and regular reporting.

With their client-base expanding to over 65 countries, they're in the prime seat for driving a coaching revolution. In the last year they have grown to become one of the quickest growing virtual coaching solution on a global scale, helping leading companies with 1:1 personalised coaching with very high results.

What do you need?

  • Commercial experience in an application support or similar type role.
  • Proven experience with troubleshooting principles, methodologies and issue resolution techniques.
  • Experience with SQL - the ability to write simple SQL queries.
  • Strong customer-focus, you'll need to have the desire to want to work with customers directly.
  • Excellent communication skills and highly self-motivated.
  • An English and French speaker.



Beneficial skills:

  • A German speaker also.



For immediate consideration please reply to this advert!

Customer Service | SQL | Technical Analyst | Customer Service Analyst | French Speaker | German Speaker | SLA | Customer Support | User Support | Coaching | Personal Development

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