about 2 months ago
We are looking for German speaking Customer Service Agents to join an existing team at a time of strategic and business critical growth. You will be responsible for providing support to business users of IT software and hardware classifying and resolving Incidents and Service Requests and taking immediate action to restored failed service in a timely manner. Previous IT experience is not required as full training will be provided!
You will possess:
Previous experience working in a Customer Service role
Good understanding of basic IT (MS Office, Internet etc.) and willingness to learn more
Excellent customer service skills
Polished communication skills, both verbal & written
Experience working in a Call Centre environment is desirable but not essential
Fluency in German is a MUST
Please note that due to the nature of the role some shift & weekend work will be required.
This is an exceptional opportunity to join one of the UKs leading organisations that offers a unique opportunity to start your career within IT.
To apply for this role please forward your CV for immediate consideration.