£30000 - £40000 per annum + 20% bonus, 38 days hol inc bank
8 months ago
£30,000 - £40,000 + up to 20% bonus
Permanent North London - Near Camden, Islington
Full Time 37.5 hours per week
Shift Rota Mon - Fri between 7am & 11pm and weekends 9 -5 (aprox 1 in 3 weekends)
Excellent Benefits: 38 days holiday including bank holidays, free onsite restaurant/café, sports and social club, opportunity to develop your career and enhance skills
We're looking for an Application Support Engineer to support several bespoke software applications.
You will deal with first, second and third line helpdesk / troubleshooting, intermediate to advanced SQL skills with the ability to write queries and run scripts.
This is a great opportunity to work for a successful company in a fun, exciting, professional environment, sports and social club, free restaurant/cafe onsite providing freshly cooked breakfast, lunch, dinner, loads of facilities; gym, bicycle parking, cycle to work scheme, career progression, bonus.
Confident with SQL
Excellent telephone manner
Ability to provide 1st, 2nd, 3rd line support
Knowledge running sequel queries
.Net, C# (C Sharp)
Web technology's an advantage
Monitoring tools: Nagios, Kibana, Elasticsearch an advantage
Worked to ITIL or related best practice
Incident, problem management
IT Helpdesk, knowledge of ticketing systems such as; Jira, Service Now
Experience supporting bespoke software applications an advantage