2nd/3rd Line Service Desk Engineer - Windows, Exchange, VMware

2nd/3rd Line Service Desk Engineer - Windows, Exchange, VMware

  • Location

    Manchester, Greater Manchester

  • Sector:


  • Job type:


  • Salary:

    £23000 - £28000 per annum + shift allowance + bonus + benefits

  • Contact:

    Lara Hanson

  • Email:


  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


  • Startdate:


  • Consultant:


2nd/3rd Line Service Desk Engineer - Windows, Exchange, VMWare, Networks, Server - required to join a new team in Manchester City Centre.

This is an exciting opportunity for a 2nd/3rd Line Service Desk Engineer with experience supporting a range of infrastructure technologies to join a fast paced, forward thinking and extremely successful Managed Service Provider, new to Manchester.

You will be hands on technically with Service Desk experience and will provide 2nd/3rd Line support to a range of customers, resolving support tickets that are escalated from 1st Line.

Technical skills and abilities:

- Windows Server infrastructure Domain Controllers, DNS, DHCP, AD, GPOs, Permissions, building Windows systems from the ground up
- VMWare ESXi OR Hyper-V administration essential
- Networking TCP/IP v4, basic understanding of networking, subnetting, routing, port forwarding, VPNs
- Email Microsoft Exchange, basic administration, mail flow, mail routing, Exchange trouble shooting, mail migrations
- O365 Administering O365, perhaps setting up mail (Exchange) from scratch, migrating from Exchange to O365
- Backups Troubleshooting, creating / updating backups (Veeam an advantage)
- IT Service Desk Environment experience
- Superior Customer Service Skills

Salary on offer is up to 25k + shift allowance (working hours will range on 7.5 hour shifts between 0730 and 2000) + bonus + benefits + with the opportunity to work in a brand new team and to grow with the business moving forward. Please forward your cv for immediate consideration!
Contact us

Contact us

Start the conversation with one of our consultants. Let's make
a positive difference to your future today.

  • Connect with us