about 1 year ago
2ND line support/ Dektop support/ IT Technican- Kidderminster/ Worcestershire
This is a great opportunity to join a successful organisation as a 2nd line support analyst/ Desktop Support/ IT Technician. The role will include the following:
To provide 2nd line support to users in the business via phone, email and remote connections
Administration and support of phone systems
Administration and support of Network Devices
Administration and support of Windows Server 2008/2016
Administration and support of Microsoft Exchange server 2010
Hardware/Software fault finding and resolution
System builds/software installations and configuration
Alongside strong 1st/2nd line experience you must also have a good understand of GDPR and Data. You will be required to inform and advise team members about obligations to comply with the GDPR and other data protection laws.
to monitor compliance with the GDPR and other data protection laws, and data protection polices, including managing internal data protection activities; raising awareness of data protection issues, training team members and conducting internal audits;
to advise on, and to monitor, data protection impact assessments;
to cooperate with the supervisory authority; and
to be the first point of contact for supervisory authorities and for individuals whose data is processed (employees, customers etc).
If this sounds like you and you are looking for a new position please apply immediately