1st/2nd Line Support Desk Analyst

1st/2nd Line Support Desk Analyst

  • Location

    London, England

  • Sector:


  • Job type:


  • Salary:

    £25000 - £28000 per annum

  • Contact:

    Kelsey Pienaar

  • Email:


  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


1st/2nd Line Support Desk Analyst - Hardware, Software, Window - Central London

1st/2nd Line Support Desk Analyst required for an e-commerce business based in Central London - commutable from Greater London, Central London, West London, North London, East London, Surrey, Berkshire or Hampshire.

You will have at least a year's experience working in a similar role as well as been a natural problem solver. Joining a team of Desktop Support Analysts in a face to face support role, picking up internal user issues and completing face to face support on site.

Duties/skills/experience :

  • 1st/2nd Line Desktop Support

  • Handling service requests and incidents via phone, e-mail as well as Service-Now

  • Installing and troubleshooting software

  • installing and supporting all manner of telephone service including Mobile devices

  • Provide remote access

  • Customer facing with great communication skills

Please forward your cv for immediate consideration!

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