1st/2nd Line Service Desk Analyst - Windows - Manchester

1st/2nd Line Service Desk Analyst - Windows - Manchester

  • Location

    Manchester, Greater Manchester

  • Sector:

    Help Desk

  • Job type:


  • Salary:


  • Contact:

    Lara Hanson

  • Email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Consultant:


IT Service Desk Analyst - Windows, O365, Exchange - Manchester City Centre

IT Service Desk Analyst / IT Helpdesk / 1st/2nd Line - Windows, Exchange, Networks, Server, AD, Office365 - required to join a brand new team in Manchester City Centre.

This is an exciting opportunity for a 1st/2nd Line IT Service Desk Engineer with experience supporting a range of infrastructure technologies to join a fast paced, forward thinking and extremely sucessful Managed Service Provider who have opened their 2nd office up in Manchester. This is a growing team with opportunties to learn, develop and progress your career

You will be hands on technically with 1+ years experience in Service Desk / IT Helpdesk experience and will provide a first point of contact to a range of customers, resolving support tickets and escalating where required

Techncial skills and ability:

· Microsoft Desktop Windows 7/10

· Microsoft Windows Server 2012/2016 (admin)

. Office 365 (ideal)

· Microsoft Exchange 2010/2016

· General Network Support (basic)

· IT Service Desk Environment experience

· Superior Customer Service Skills

Salary on offer is from £19-22k with the opportunity to work in a growing team and to grow with the business moving forward. Please forward your cv for immediate consideration!

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