1st/2nd Line IT Helpdesk Analyst - AD, Windows - Warrington

1st/2nd Line IT Helpdesk Analyst - AD, Windows - Warrington

  • Location

    Warrington, Cheshire

  • Sector:

    Help Desk

  • Job type:


  • Salary:


  • Contact:

    Lara Hanson

  • Email:


  • Job ref:


  • Published:

    almost 2 years ago

  • Expiry date:


  • Startdate:


  • Consultant:


1st/2nd Line IT Helpdesk Analyst - AD, Windows - Warrington, North West

1st/2nd Line IT Helpdesk Analyst / Service Desk / IT Support - AD, Windows - based in Warrington.

You will join a fast paced ,technical business supporting external clients with their technical issues, taking calls, logging calls and remotely supporting where capable, otherwise escalating to 2nd Line. This is a very fast paced environment, working in a helpdesk team and therefore requires excellent customer service as well as technical ability.

Key Skills:

* Helpdesk/Service Desk experience

* MS Office

* Active Directory

* New Starter set up

* Password Resets

* LAN, WAN ,Citrix, VMware, SAN

* Datacentre/hosting experience ideal

* Highly polished customer service skills

* Solid communication skills

* Problem Solving/Troubleshooting skills

* High first time fix rate

Please forward your CV for immediate consideration, salary offered will depend upon experience + overtime and benefits.

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