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1st/2nd Line Desk Analyst -Hardware, Software, Window - London

1st/2nd Line Desk Analyst -Hardware, Software, Window - London

  • Location

    London, England

  • Sector:

    Infrastructure

  • Job type:

    Permanent

  • Salary:

    £25000 - £28000 per annum

  • Contact:

    Aziz Quadri

  • Email:

    aziz.quadri@wearespinks.com

  • Job ref:

    26299/001_1581518961

  • Published:

    8 months ago

  • Expiry date:

    2020-03-13

  • Consultant:

    #

1st/2nd Line Support Desk Analyst - Hardware, Software, Window - Central London

1st/2nd Line Support Desk Analyst required for an e-commerce business based in Central London - commutable from Greater London, Central London, West London, North London, East London, Surrey, Berkshire or Hampshire.



You will have at least a year's experience working in a similar role as well as been a natural problem solver. Joining a team of Desktop Support Analysts in a face to face support role, picking up internal user issues and completing face to face support on site.

Duties/skills/experience :

* 1st/2nd Line Desktop Support
* Handling service requests and incidents via phone, e-mail as well as Service-Now
* Installing and troubleshooting software
* installing and supporting all manner of telephone service including Mobile devices
* Provide remote access
* Customer facing with great communication skills

Please forward your cv for immediate consideration!
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