1st/2nd Line Desk Analyst -Hardware, Software, Window - London
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Location
London, England
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Sector:
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Job type:
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Salary:
£25000 - £28000 per annum
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Contact:
Aziz Quadri
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Email:
aziz.quadri@wearespinks.com
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Job ref:
26299/001_1581518961
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Published:
5 months ago
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Expiry date:
2020-03-13
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Consultant:
#
1st/2nd Line Support Desk Analyst required for an e-commerce business based in Central London - commutable from Greater London, Central London, West London, North London, East London, Surrey, Berkshire or Hampshire.
You will have at least a year's experience working in a similar role as well as been a natural problem solver. Joining a team of Desktop Support Analysts in a face to face support role, picking up internal user issues and completing face to face support on site.
Duties/skills/experience :
* 1st/2nd Line Desktop Support
* Handling service requests and incidents via phone, e-mail as well as Service-Now
* Installing and troubleshooting software
* installing and supporting all manner of telephone service including Mobile devices
* Provide remote access
* Customer facing with great communication skills
Please forward your cv for immediate consideration!
